Our contact details
Name: Angela Wilson
Address: 5 Beeleigh Close, Southend on Sea, Essex, SS2 6PA
Phone Number: 07966 156106
The type of personal information we collect
We currently collect and process the following information:
- Contact details, including email addresses,
- Usernames and password, incl. social media handles,
- Website user stats.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- Discovery call
- Contract of Services
- Email subscription
We also receive personal information indirectly, from the following sources in the following scenarios:
- Mailerlite – when you subscribe to emails.
We use the information that you have given us in order to:
- provide services,
- improve website user experience,
- provide advice,
- keep you up to date.
We may share this information with selected subcontractors but only with your consent.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
- Your consent. You are able to remove your consent at any time. You can do this by contacting firstname.lastname@example.org.
- We have a contractual obligation. When you commission our services as part of the review process we will require access to relevant social media, website and email subscription accounts.
- We have a vital interest. In order to make sure we are providing the right advice and services.
- We have a legitimate interest.
How we store your personal information
Your information is securely stored on a digital hard or, in the case of email subscription, through the Mailerlite server.
We keep contact details for a year before reviewing details for consent, activity and relevance. If appropriate we will dispose of your information by deleting records.
Where information has been collected through a contract of services, ie. Account usernames and passwords, these will be stored in a password-protected spreadsheet, which will be deleted once the contract has been completed.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at email@example.com if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at firstname.lastname@example.org.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk